Thank you for shopping at https://3c139.com/. We value your satisfaction and want to ensure you have a clear understanding of our return and refund process.

1. Returns Eligibility

You have 30 calendar days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be in the same condition as you received it — unworn, unused, with all original tags and packaging.

  • You must provide proof of purchase (order number, receipt, or other valid documentation).

2. Non-returnable Items

Certain items are not eligible for return, including:

  • Items that have been used, damaged, or altered after delivery.

  • Items purchased during final sale or clearance events (if applicable).

  • Any product that is not in its original condition or missing parts for reasons not due to our error.

3. How to Initiate a Return

To start a return, please contact us at: support@3c139.com with your order number and reason for return.

Once your return request is approved, we will provide you with the return shipping address and instructions. Do not send your item back without first receiving a return authorization.

4. Shipping Costs for Returns

  • If the return is due to a defect, incorrect item, or our error, we will cover the return shipping costs.

  • For other reasons (e.g., changed mind, wrong size ordered), you are responsible for the return shipping costs. Shipping fees are non-refundable.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 5–10 business days.

  • Please note that your bank or credit card issuer may take additional time to reflect the transaction.

6. Exchanges

If you need to exchange an item for the same product (different size, color, etc.), please contact us at support@3c139.com. Exchanges are subject to product availability.

7. Late or Missing Refunds

If you haven’t received your refund after the stated timeframe:

  • First, check your bank account again.

  • Contact your credit card company or bank, as processing times may vary.

  • If you’ve done all of the above and still have not received your refund, please reach out to us at support@3c139.com.

8. Contact Information

For any questions regarding this Return Policy, please contact us at:

Phone: +1 413 345 3316