Shipping Policy
Thank you for shopping at 3c139.com. This Shipping Policy outlines our shipping methods, processing times, and related information.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
2. Shipping Methods & Delivery Time
Delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided below:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–12 business days |
| Express Shipping | 3–7 business days |
Please note: Delivery times are estimates and not guaranteed. Actual delivery may be affected by carrier delays, customs processing, or other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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The shipping method selected
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The destination address
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The total weight and dimensions of items in your order
We occasionally offer free shipping promotions, which will be clearly indicated on our website.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website. Please allow up to 24 hours for tracking information to update after dispatch.
5. International Shipping
We ship to select international destinations. International customers are responsible for:
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Customs duties, taxes, and import fees — these are not included in our shipping charges
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Ensuring that the ordered products comply with local import regulations
We are not responsible for delays caused by customs clearance or any additional fees imposed by the destination country.
6. Undeliverable Packages
If a package is returned to us due to:
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Incorrect or incomplete address provided at checkout
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Multiple failed delivery attempts
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Refusal to accept the package
We will contact you to arrange reshipment. Additional shipping fees may apply.
7. Lost or Damaged Packages
If your package is lost in transit or arrives damaged:
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Please contact us at support@3c139.com within 7 days of the estimated delivery date
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Provide your order number and, if applicable, photos of any damage
We will work with the carrier to resolve the issue and, where appropriate, arrange a replacement or refund.
8. Split Shipments
If your order contains multiple items, they may be shipped separately to ensure the fastest possible delivery. You will receive separate tracking information for each shipment.
9. Contact Information
For any questions regarding shipping, please contact us at:
Email: support@3c139.com